Accent Wire Tie, a leader in baling wire manufacturing and equipment innovation, is seeking a hands-on and tech-savvy Automation Support Technician to join our team in Joplin, MO. This is a great opportunity to support and advance cutting-edge automation in a dynamic and collaborative environment.
Key Responsibilities:
Provide both remote and on-site support for single loop bale tie machines
Extract real-time data from PLCs and HMIs for database reporting
Troubleshoot and deliver low-level electrical and mechanical solutions
Design and implement reporting processes for wire drawing machines
Create mechanical designs and drawings for automation components and assemblies
Research and evaluate automation methods for wrapping, strapping, and labeling
Set up and demo automation solutions and test environments
Develop and maintain user manuals and service bulletins
Qualifications:
Proficiency with SolidWorks for mechanical design and drafting
Experience with AutoCAD 2D
Basic programming in Ladder Logic, C++, and familiarity with Microsoft Power BI
Strong computer skills: Excel, Word, PowerPoint
Knowledge of Adobe Illustrator, InDesign, and Acrobat
Ability to read and interpret electrical and hydraulic schematics
Familiarity with 3D printing for prototyping
Strong troubleshooting ability, including support over the phone
Excellent communication skills and collaborative attitude
Comfort working hands-on in shop and assembly environments
Accent Wire Tie offers comprehensive benefits package that includes medical, dental, vision, basic life insurance, voluntary life insurance, disability insurance, 401(k) retirement plan, paid holidays and vacation.